Privacy Policy
Last updated: October 6, 2025
NOTICE: We collect and may share certain sensitive personal information, including biometric data, only with your explicit consent and as permitted by applicable law.
ImpiricusHealth Corp. and DocUpdate.io (“Company”, “we”, “our”, or “us”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our websites, applications, products, and services that link to this policy (our “Services”) and our practices for using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect:
- Through the Services.
- In communications, including email, text, chat, and other electronic messages, between you and the Services.
- When you interact with our advertising and applications (including mobile apps) on third-party websites and services, if those applications or advertising include links to this policy.
- RCS Messages.
It does not apply to information collected by:
- Us through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries) that does not link to this policy; or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Services.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see How We Retain Your Personal Data). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children’s and Minors’ Data
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.
The Personal Data That We Collect or Process
Personal data means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. This includes identifiers such as your name, email address, telephone number, postal address, payment information, account credentials, government-issued identification numbers (like Social Security numbers), and other information that can be used to contact or identify you online or offline.
The types and categories of personal data we collect or process include:
- Account and contact information, including name, address, email, phone number, username, and other contact information you provide.
- Payment information, including credit/debit card details and payment method information (e.g., PayPal or Venmo).
- Account history, including subscriptions, transactions, purchases, and order history.
- Demographic information such as age, gender, income, education, or marital status.
- Location information, including general region or precise geolocation (if you have consented).
- Device information, including IP address, browser type, OS, language, and hardware identifiers.
- Content and profile information you submit (e.g., reviews, messages, or uploaded media).
- Images, voice recordings, or videos (if you have consented to such collection).
- Identity document information (e.g., Social Security or driver’s license numbers).
- Biometric data such as fingerprints, faceprints, or health data (if consented).
Some of this data, including biometric and geolocation data, may be considered sensitive. We collect and process it only with your consent.
How We Collect Your Personal and Other Data
You Provide Information to Us
We collect data when you create or update an account, make purchases, subscribe, enter promotions, or upload content.
Automatically Through Our Services
We may automatically collect data such as usage details, IP address, browser, OS, location, and interactions through cookies and web beacons.
- Cookies: small files stored on your device that can be disabled in your browser settings.
- Web Beacons: small tracking files in pages or emails to measure engagement.
To opt out of behavioral tracking or data sale, visit docupdate.io/manage-preferences or email support@docupdate.io.
From Business Partners and Service Providers
We may receive data from payment processors, analytics vendors, security services, or partners who share consumer insights or demographic data.
How We Use Your Information
- Provide, personalize, and improve our Services and content.
- Manage subscriptions, orders, payments, and deliveries.
- Send account notices and updates.
- Analyze and improve Services through aggregated or AI-driven insights.
- Promote and advertise our offerings (with your consent where required).
- Comply with contracts, enforce rights, and ensure billing accuracy.
- Notify you about updates, offers, or changes.
We may also contact you about products or services of interest. You can opt out through your account or by emailing support@docupdate.io.
Automated Decision-Making and Artificial Intelligence
We employ AI to analyze data, personalize services, and make recommendations. When automated decisions may significantly affect you, we will:
- Notify you when interacting with AI systems.
- Explain the logic behind AI processing, where possible.
- Provide information about significance and consequences.
- Offer a way to request human review or contest results.
Who We Disclose Your Information To
- Subsidiaries, affiliates, and trusted service providers.
- Buyers or successors during mergers or acquisitions.
- Third parties marketing to you (only if consented).
- Government or law enforcement when required by law.
- Parties protecting our rights, safety, or property.
Your Rights and Choices About Your Information
Advertising, Marketing, and Cookies
- You can disable cookies in browser settings; however, some features may not function.
- Opt out of marketing emails at docupdate.io/manage-preferences.
State Privacy Rights and Automated Processing
- Access & Data Portability: Request access to your data in portable form.
- Correction: Request corrections to inaccurate data.
- Deletion: Request deletion of your personal data.
- Opt Out: Request to exclude your data from targeted advertising or profiling.
To exercise these rights, email support@docupdate.io. Appeals may be submitted to the same address.
How We Protect Your Personal Data
We implement reasonable administrative, physical, and technical measures to protect data. However, no system is completely secure. Use discretion when sharing information via email, chat, or text.
How We Retain Your Personal Data
We retain personal data as long as necessary to fulfill the purposes described, comply with legal obligations, and protect security. Afterward, data is deleted, destroyed, or deidentified.
Changes to Our Privacy Policy
We may update this policy periodically. Material changes will be announced at least 30 days in advance, and the “Last updated” date will be revised accordingly.
Contact Information
To exercise your rights or ask questions, contact us at:
ImpiricusHealth Corp. & DocUpdate.io
1 Concourse Parkway, Suite 800
Atlanta, GA 30328
support@docupdate.io